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Empty message body in Outlook with Exchange 2010 on 2008R2 terminal server
posted on May 6th 2011, at 15:17
by
lunarg
Had a problem with a client who is running Outlook 2007 with Exchange 2010 on a 2008R2 terminal server: each message sent from Outlook (composed by Outlook) had a blank message body. The recipient side would see it like this, and the empty message would be stored in the Sent Items folder of Outlook. This behaviour was system-wide, meaning that each user was experiencing this problem.
After some digging around, I found this link on the internet stating it could be related to the virus scanner. My eye was particularly caught by a post of someone who was running Avast 4.8 on TS (which was identical to what the client was running). After disabling scan outbound mail the problem was fixed.
I
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